This issue occurs because the HP D元80 G5 servers that are shipped from HP are configured with the Smart Array Controller in Slot 3, but the Cisco CallManager install script expects it to be in Slot 1. If the Smart Array is any other than P400, for example E200, the installation of the OS can fail with the Drive Count Fatal Error: The installation was unable to retrieve needed drive information. Smart Array P400 in Slot 1 (sn:xxxxxxxxx) This command produces output similar to this:
![hp dl380 g5 initialize drive hp dl380 g5 initialize drive](https://docplayer.net/docs-images/46/21677244/images/page_15.jpg)
Complete these steps in order to determine the situation of the RAID Controller when an installation failure error occurs:Įxecute /mnt/source/Cisco/vendor/HP/bin/hpacucli ctrl all show. The installation of the Cisco CallManager 5.x needs the RAID Controller to be hooked into Slot 1. This issue is tracked in Cisco bug ID CSCsi43583, which states that the HP D元80 G5 Array Controller is in Slot 3 instead of Slot 1.
#HP DL380 G5 INITIALIZE DRIVE HOW TO#
It does not help to complete the steps in article How to reset the RAID Configuration from the Option ROM Configuration for Arrays Utility of the server, which is available from the HP Smart Array Controller while Cisco CallManager 5.x is installed in order to reset the raid configuration from the Option ROM Configuration for Arrays Utility of the server, which is available from the HP Smart Array Controller when boot initialization occurs. In this case, the Not enough physical disks error message appears. Issues remain when the same Cisco CallManager is installed on the HP D元80 G5 servers with dual processors, 4 hard disk drives, and 4 GB RAM as well.
![hp dl380 g5 initialize drive hp dl380 g5 initialize drive](https://i.ytimg.com/vi/851Pq47P5ZE/maxresdefault.jpg)
The error message reads:Įrror message : Not enough physical disks An error occurs when Cisco CallManager 5.1(1b) is installed on the Hewlett Packard (HP) D元80 G5 servers that are procured directly from HP and have a single processor, 2 hard disk drives, and 2 GB RAM, which is equivalent to Cisco MCS 7835.